I finally talked to a guy today who is more technical than me. He's done some custom work for me in the past, and has worked on a lot of UBB boards (the forum software used here).

Long and short of it, it's a hard issue to pinpoint. It may happen to one user and not another with seemingly identical browsers and settings.

I've honestly never had the issue myself, and I use multiple devices and browsers. I've never been able to replicate it.

The one tip he did pass on was to try Chrome and NOT select the option to "remember me" on the log-in screen. Please try that and see if it makes any difference.

I wish I had a concrete answer on this one for those who are encountering this issue.

If you would like a refund, please PM me and I will refund your last payment in full.