I sent email the same day as the phone call, one woman I spoke to (wrong department of DEEP ) had said that they were all working from home . Still haven't heard anything as of today.
This did bring to light one other factor, I think it's just one guy managing the whole ball of wax in regards to this, or at least that's the given impression.
With everything being as it is I surmise patience is the better part of valor.